Orders are processed within 1–3 business days. Estimated delivery is shown on each product page. You’ll receive a tracking number by email once your order ships.

Each product includes a size guide based on your pet’s weight. If your pet is between sizes, we recommend choosing the larger one. Still unsure? Contact us and we’ll help.

We accept major credit cards and the payment options shown at checkout. Our checkout is secure and encrypted.

Please contact us as soon as possible. Once an order has been processed, changes may not be possible.

Please see our refund policy for full details, or contact us and we’ll be happy to help.

Yes. Once your order ships, you’ll receive an email with a tracking number.